Google Search head sounds alarmed on AI hallucinations in chatbots

In a recent interview with Germany's Welt am Sonntag newspaper, the head of Google Search, Prabhakar Raghavan, warned about the dangers of artificial intelligence in chatbots. Raghavan stated that this type of AI can sometimes result in "hallucination," where a machine provides a false but convincing answer. He emphasised the importance of minimizing this issue.

Alphabet recently introduced its own chatbot, Bard. But a mistake in a promotional video resulted in inaccurate information being shared, causing a $100 billion drop in the company's market value. User testing on Bard is still ongoing and there is no indication yet of when the app will be released to the public.

Raghavan emphasised the sense of urgency and responsibility that comes with the development of AI chatbots, saying, "We obviously feel the urgency, but we also feel the great responsibility. We certainly don't want to mislead the public."