Highlights

  • 'IndiGo cabin crew should have given preference to the hungry child'
  • 'Parents' duty to carry food while flying'

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IndiGo cabin crew's refusal for food to a 6-yr-old leaves internet divided

A section of them blamed the parent for flying without carrying food with them while another said that the IndiGo cabin crew should have given preference to the hungry child 

Cabin crew's refusal for food to a six-year-old girl because they had to serve the corporate clients first has sparked a discussion online on flight etiquette.

The complaint by the flyer, Dr. OBGYN (@drnngujarathi) said, "The great IndiGo6E experience: My six-year-old kid was hungry. Requested the cabin crew to give her any food available, and willing to pay for it. Even on repeated requests, they refused saying they will serve corporate clients first. My daughter kept crying during the whole flight but they (the cabin crew) didn’t serve (food to her)."

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Responding to the tweet, a representative of the airline commented, "Sir, we understand what you must have gone through. Hope she is fine now. We'll certainly look into it and will connect with you tomorrow during working hours at your registered number."

The tweet immediately sparked a flurry of comments on Twitter. While some internet users believed that the IndiGo cabin crew should have given preference to the hungry child, others blamed the parent for not carrying food with them.

"As a parent of a six-year-old, first of all it is your duty to carry food with you. So blame your carelessness first. Agreed, the airline could have acted promptly. So first say that 'I as the parent of a six-year-old kid's parent didn't bring food and was expecting the airlines to serve me first," wrote Twitter user Kamal Raj (@KamalRajbharat).

"This is very bad manners. The airline could have at least served complementary biscuits or snacks to the kid. Adults can understand the situation but children can't. Airlines should be children friendly," wrote user Kiran Patel (@kirnpatel).

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