Highlights

India battles misuse of telemarketing templates
TRAI directs telcos to curb pesky messages
Telecom operators must re-verify headers
TRAI asks telcos to deactivate unused headers

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Telecom Regulatory Authority of India cracks down on annoying telemarketing messages

Name: Telecom Regulatory Authority of India cracks down on annoying telemarketing messages
Uploaded: 2023-05-13T13:11:25.000+05:30
Duration: T00M46S
Channel: Editorji News Desk
Description: The Telecom Regulatory Authority of India has directed telecom operators to take action against the misuse of telemarketing message templates within 30 days to curb annoying messages

The Telecom Regulatory Authority of India has directed telecom operators to take action against the misuse of telemarketing message templates within 30 days to curb annoying messages

Updated: Sep 02, 2022 10:53

Editorji News Desk

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Telecom Regulatory Authority of India cracks down on annoying telemarketing messages

The Telecom Regulatory Authority of India has directed telecom operators to take action against the misuse of telemarketing message templates within 30 days to curb annoying messages. TRAI observed that some telemarketers are misusing headers and content templates of enterprises, leading to confusion among recipients of messages and misuse by some entities for their gains. Telecom operators must re-verify all headers registered on blockchain-based messaging platforms and block unverified headers within 30 days. TRAI has asked telecom operators to temporarily deactivate all headers that remain unused for 30 days and develop a system within 60 days to reactivate headers for messages and ensure each header is distinct.

Frequently Asked Questions

What has the Telecom Regulatory Authority of India (TRAI) directed telecom operators to do?❯

TRAI has directed telecom operators to take action against the misuse of telemarketing message templates within 30 days to curb annoying messages.

What was the specific misuse that TRAI observed?❯

What must telecom operators do regarding headers on blockchain-based messaging platforms?❯

What is the directive for headers that remain unused?❯

What system must telecom operators develop and within what timeframe?❯

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Telecom Regulatory Authority of India cracks down on annoying telemarketing messages

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