Highlights

  • Uber accused of charging more when phone’s battery is low
  • Customers claim varied prices for same trips
  • Uber denies connection between battery and pricing

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Report: Uber accused of charging more for low-battery users

According to a Belgian newspaper investigation UBER increases the charge of customers having phone with low battery level

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      Uber reportedly raised prices for users with low phone battery levels, according to a Belgian newspaper investigation. Some customers claimed to have been charged different prices for the same journey. However, Uber denies that battery levels are taken into account and says its pricing is determined by demand and driver supply. The ride-hailing app was previously accused of exploiting users with low battery levels in a 2016 interview with its former head of economic research, who denied the claims.

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