Highlights

  • 18 lakh out of 26 lakh consumers in Delhi get zero bill
  • DJB will be accountable and responsible for any errors
  • Move will strengthen the revenue management system

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Delhi Jal Board caps your bill: Changes in your water bill you must take note of

This step will curb the erroneous reading bills that were being generated.

Delhi Jal Board caps your bill: Changes in your water bill you must take note of

Your water bill won't cross the limits now! The Delhi Jal Board has announced a new billing system under which your water consumption bill will not exceed more than 1.5 times of your previous month's bill.

DJB minister Satyendar Jain, in an official statement, said that now the water bill cannot be more than 1.5 times the previous month. If it exceeds this, an explanation will be provided to the customer, and he or she may file a complaint. The board will be accountable and responsible for any errors. The move will strengthen the revenue management system of the board, he added.

According to the minister, there will be an automatic system check to stop billing from the meter readers tablet if consumption variance is more than 50% higher or lower in comparison to the previous bill.

"This step will curb the erroneous reading bills that were being generated," the statement mentioned.

At present, there are about 900 metre readers taking readings of about 26.50 lakh consumers in 41 zones of Delhi Jal Board. Out of these consumers, about 18 lakh consumers avail zero bills under free water scheme.

Frequently Asked Questions

If your water bill exceeds 1.5 times your previous month's bill, an explanation will be provided to you, and you may file a complaint. The board will be accountable and responsible for any errors.

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