Highlights

  • Flipkart’s Cleartrip suffers data breach

  • Internal systems were breached by unnamed perpetrators

  • Personal details of customers leaked

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Cleartrip suffers data breach, asks users to take this step to be safe

The Flipkart-owned start-up said it is taking appropriate legal action and recourse to ensure necessary steps are being taken as per the law 

Flipkart-owned travel booking platform, Cleartrip has suffered a security breach, which is said to have exposed personal details of some customers.

In an email sent to customers, Cleartrip said, “This is to inform you that there has been a security anomaly that entailed illegal and unauthorised access to a part of Cleartrip’s internal systems.”

In the email, Cleartrip informed that apart from a person's profile, "no sensitive information pertaining to your Cleartrip account has been compromised as a result of this anomaly of our systems".

Elaborating on the data breach, the company said, “We are completely mindful that this would be of concern to you. We would like to assure you that aside from some details which are a part of your profile, no sensitive information pertaining to your Cleartrip account has been compromised as a result of this anomaly of our systems.”

The travel major has reached out to authorities and is taking appropriate legal action in response to the incident. It has also roped in an external forensics team to probe the matter.

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