Rapido apologises to woman after 'inappropriate behaviour' complaint against bike taxi driver

A woman has raised an inappropriate behaviour complaint against the driver of the bike taxi service Rapido after she shared her location details with him on WhatsApp.

She shared a screenshot of the purported conversation between them on March 13 expressing her disappointment and anger over the tone of the man. She has sought action against him.

According to the screenshot shared by her, the driver told the woman that he responded to the bike request after hearing her voice and seeing her display picture. He further asked the woman not to address him as 'bhaiya' (brother).

Responding to the complaint, Rapido has apologised to the woman promising action against their employee on a priority basis, NDTV reported.

It said, "Hi, it is extremely disappointing for us to learn about the captain's lack of professionalism and we are apologetic about the same. This matter will surely be actioned upon on a priority basis. Would you please share your registered mobile number and ride ID via DM?"

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