'Nuts and bolts loose': man shares video of Maurya Express train, railways reacts

A video showcasing the poor condition of the Maurya Express has gone viral. The video was recorded by a passenger and shared by his friend on X.

The user Rahul claimed that the state of the train was so bad that it was operating by sheer 'God's grace'.

"A friend of mine was travelling on the 15027 Maurya Express train yesterday. The condition of the train was so bad that air was coming from outside, all the nuts and bolts were loose, and walls were broken. The train was operating by God's grace," the caption read.

Social media users reacted to post sharing similar experiences and criticising the Indian Railways for poor maintenance.

"It's a feature not a bug," said one user mocking the Railways.

A second user asked the passenger to "Be thankful for fresh air without paying extra."

"This is the true face of Vande Bharat. Rest is all drama," claimed another user.

Some others suggested the Railways itself is functioning by "God's grace."

As the post garnered thousands of views and comments, the Railways responded, suggesting the passenger file an official complaint.

"For necessary action escalated to the concerned official @Drmljn. We request you to please share the journey details (PNR/UTS No.) and Mobile No. with us preferably via DM. You may also raise your concern directly on http://railmadad.indianrailways.gov.in or dial 139 for speedy redressal," Railway Seva, the official account for passenger support, said on X.

Also watch: To curb crowds, railways increases prices of platform ticket