Highlights

  • DGCA fines Indigo Rs 5 lakh
  • Indigo fined after child with disability not allowed to board
  • Incident took place May 5

Latest news

IND vs ENG 5th Test: Bumrah, Jadeja highlight India's surge on Day 2, marred by multiple rain breaks

IND vs ENG 5th Test: Bumrah, Jadeja highlight India's surge on Day 2, marred by multiple rain breaks

Police arrests `mastermind' of chemist's killing in Amravati

Police arrests `mastermind' of chemist's killing in Amravati

Escorted by Maharashtra CM Shinde, rebel Shiv Sena MLAs return to Mumbai

Escorted by Maharashtra CM Shinde, rebel Shiv Sena MLAs return to Mumbai

 Pulitzer-winning Kashmiri photojournalist stopped from flying abroad

Pulitzer-winning Kashmiri photojournalist stopped from flying abroad

Ukraine video shows Russian warplanes dropping 'phosphorus bombs' on Snake Island

Ukraine video shows Russian warplanes dropping 'phosphorus bombs' on Snake Island

IndiGo airlines fined Rs 5 lakh for denying boarding to specially-abled child

Aviation regulator DGCA found the handling of the child deficient

Aviation regulator DGCA on Saturday said it has imposed a fine of Rs 5 lakh on IndiGo airline for denying boarding to a child with a disability at Ranchi airport on May 7.

IndiGo had on May 9 said the boy was denied permission to board the Ranchi-Hyderabad flight as he was “visibly in panic”. As the boy was prohibited from boarding, his parents – who were accompanying him – also decided not to enter the plane.

The DGCA had on May 9 formed a three-member team to investigate the incident.

WATCH | IndiGo airline stops child with disability from boarding for 'panicking'; DGCA begins probe

"It has been observed that the handling of the special child by the Indigo ground staff was deficient and ended up exacerbating the situation," said a statement by the Directorate General of Civil Aviation (DGCA).

A more compassionate handling would have smoothened nerves, calmed the child and obviated the need for the extreme step resulting in denied boarding to the passengers, it mentioned.

Special situations deserve extraordinary responses but the airline’s staff failed to rise up to the occasion, and in the process, committed lapses in adherence to the letter and spirit of the Civil Aviation Requirements (regulations), it noted.

“In view of this, the competent authority in the DGCA has decided to impose a penalty of Rs 5 lakhs on the airline under the provisions of the relevant Aircraft Rules,” it mentioned. PTI DSP IJT

Up Next

IndiGo airlines fined Rs 5 lakh for denying boarding to specially-abled child

IndiGo airlines fined Rs 5 lakh for denying boarding to specially-abled child

Police arrests `mastermind' of chemist's killing in Amravati

Police arrests `mastermind' of chemist's killing in Amravati

Escorted by Maharashtra CM Shinde, rebel Shiv Sena MLAs return to Mumbai

Escorted by Maharashtra CM Shinde, rebel Shiv Sena MLAs return to Mumbai

 Pulitzer-winning Kashmiri photojournalist stopped from flying abroad

Pulitzer-winning Kashmiri photojournalist stopped from flying abroad

Journalist Mohd Zubair denied bail, sent to 14-day judicial custody

Journalist Mohd Zubair denied bail, sent to 14-day judicial custody

2024 Lok Sabha election: BJP announces host of campaigns

2024 Lok Sabha election: BJP announces host of campaigns

More videos

Udaipur tailor murder: crowds outside NIA court assault two killers | On camera

Udaipur tailor murder: crowds outside NIA court assault two killers | On camera

Manipur landslide: 20 army soldiers among 26 dead; 35 remain missing

Manipur landslide: 20 army soldiers among 26 dead; 35 remain missing

NIA to probe killing of chemist in Amravati in Maharashtra

NIA to probe killing of chemist in Amravati in Maharashtra

CJI Ramana: both govt and Opposition expect courts to take their side

CJI Ramana: both govt and Opposition expect courts to take their side

Udaipur tailor murder: Congress say one of the main accused is BJP member

Udaipur tailor murder: Congress say one of the main accused is BJP member

Was Amravati local murdered for post supporting Nupur Sharma?

Was Amravati local murdered for post supporting Nupur Sharma?

On camera: Spicejet flight cabin fills with smoke, flight to return to Delhi

On camera: Spicejet flight cabin fills with smoke, flight to return to Delhi

 Shiv Sena MPs want Uddhav to patch up with Eknath Shinde

Shiv Sena MPs want Uddhav to patch up with Eknath Shinde

After successful Maharashtra coup, BJP's big meet in Hyderabad

After successful Maharashtra coup, BJP's big meet in Hyderabad

 Uddhav Thackeray sacks Eknath Shinde as `Shiv Sena leader'

Uddhav Thackeray sacks Eknath Shinde as `Shiv Sena leader'

Editorji Technologies Pvt. Ltd. © 2022 All Rights Reserved.