After a woman passenger who recently underwent cancer surgery alleged mistreatment by American Airlines staff at Delhi airport leading to her being offloaded, the airlines in question has responding to the claims.
American Airlines said on Sunday it deplaned a "disruptive" passenger from its flight to JFK Airport in New York from the Indira Gandhi International Airport allegedly for not adhering to the crew's instructions.
Aviation safety regulator Directorate General of Civil Aviation (DGCA) has sought a report on the incident, which took place on January 30, a senior DGCA official said. "On January 30, prior to the departure of American Airlines flight 293 from Delhi (DEL) to New York (JFK), a disruptive customer was removed from the aircraft for failure to follow crew member instructions," the airline said in a statement.
Also watch: Cancer patient offloaded from New York-bound flight in Delhi; DGCA orders probe