Update FASTag KYC by January 31st or risk deactivation; here's how to do it

The state-owned National Highway Authority of India (NHAI) has set January 31 as the deadline to complete FASTags Know Your Customer details. Failing which, even FASTags with valid balance will be deactivated or blacklisted by banks. 

Reason for KYC process

As per NHAI, the step is being taken to further streamline and authenticate the new and improved toll collection system across India.

Also Read: India explores GPS-based tolling as NHAI tests alternatives to FASTags

“To enhance the efficiency of the electronic toll collection system and provide seamless movement at toll plazas, NHAI has taken the 'One Vehicle, One FASTag' initiative that aims to discourage the use of single FASTag for multiple vehicles or linking multiple FASTags to a particular vehicle,” an official statement said

Steps to update KYC details

To check the status you can simply login to the FASTag website and select the KYC status option in the My Profile option.

To update:

• Visit the website - fastag.ihmcl.com
• Click on the ‘My Profile’ section and open the ‘KYC’ tab
• Add in the required details, including your identity and address proof documents
• Upload a passport-size photo
• Click on ‘confirm the declaration’ then click ‘submit’

Users can also visit the nearest Toll plazas to update the details. The KYC process will take a maximum of seven working days to be updated

Documents required for KYC

Documents required for KYC as per RBI guidelines include, Registration certificate of the vehicle, Identity proof and address proof (Passport/Voter's ID/Aadhar Card/Driving license/PAN card/NREGA Job card), and a passport-size photo.