The National Commission for Protection of Child Rights (NCPCR) said it had received complaints that edtech company Byju's is allegedly threatening their customers. Byju’s allegedly bought phone numbers of children and their parents and scared them into buying their courses.
According to reports, Byju's is targeting first-generation learners. NCPCR further said that it will initiate action and, if needed, we’ll make write to the government.
This is not the first time Byju's is facing a complain like this. Earlier, the commission had summoned Byju's CEO Byju Raveendran, asking him to appear in person on December 23 over alleged malpractice of hard selling and misselling of its courses for students.
The panel took action based on a news report that the sales team of the company was indulging in malpractices to lure parents to buy their courses for their children.