Day after the Telecom Regulatory Authority of India (TRAI) requested telecom companies to take steps to ensure prepaid users do not face hardship in the time of lockdown, BSNL and Airtel decided to offer free validity extension and talk time. BSNL announced free-of-cost extension of validity for prepaid users up to April 20 and provided ₹10 free talk time for all such subscribers who reach zero balance during the lockdown period. Airtel has also announced that it would not restrict incoming services until April 17 for prepaid users and would provide ₹10 talktime for 80 million subscribers.
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