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Shoppers will prefer online shopping, clean delivery after lockdown

Apr 25, 2020 11:04 IST

A global consumer survey that also included participants from India has revealed that even after the lockdowns are lifted, the pandemic will push people to prefer shopping online. The survey by Capgemini Research Institute found that concerns around health and safety will supersede other needs people continue to prioritise ' safer in-store and last-mile practices.' Over 70% of Indians surveyed said they will choose to buy from sellers that offer home-delivery and can compensate for future cancellations. Around 65% Indians said they might increase purchase of groceries and food supplies amid uncertainty about the future. 

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