The phone runs on Android 10 with Infinix XOS 6.1 Dolphin on top, that is both heavily customised and full of bloatware. It really isn't for everyone, but the UI is easy enough to navigate once you figure out where everything is. There's a face unlock feature as well, which works efficiently in good light but struggles in dim lighting.
To round up, the Infinix Hot 9 seems to get most of the basics right. While heavy gaming and multitasking take a back seat for sure, t the phones large screen, long battery life and quad-camera setup should be sufficient for most buyers at this price point.