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Domestic travel: confusion over quarantine rules

Jun 15, 2020 14:26 IST

65,339 passengers are believed to have flown on Indian airlines on June 11, 2020 according to the Ministry of Civil Aviation, India. The demand for domestic flights is rising and so are the numbers of positive cases of coronavirus in India. Different states have different quarantine rules, causing mass confusion among flyers. Jyoti Mayal, President, Travel Agents Association of India, says most people are travelling because of essential reasons. Many flights began operating and then got cancelled, people didn't get refunds and lost money, and conflicting quarantine rules are creating a lot of confusion. The government doesn't pay any attention to the consumer or the agent, most focus in the aviation industry is towards value-based assets like aircrafts. Most airlines are still not giving refunds of money that belongs to the agents and consumers. The market-wide cash crunch is not addressed creating a new set of challenges. Sudhakara Reddy, President, Founder & President, Air Passengers Association of India, says passengers must go through websites of airlines before booking a ticket. For example, Indigo Airlines lists quarantine rules of every state on their website. Study the rules properly and then decide whether you want to travel with those regulations in place or not. Watch BOOM's Govindraj Ethiraj interview Jyoti Mayal and Sudhakara Reddy on how different quarantine rules along with fluctuating fares and load factor are giving a lot of grief to both airlines and passengers. Both of them agree that the Ministry of Civil Aviation must look into these issues to ensure domestic flights resume operations in India unhindered.