Punjab government fully digitizes administrative system, launches doorstep services

The Punjab government has announced that the state’s administrative system has been fully digitized as of 2025 under the leadership of Chief Minister Bhagwant Mann, allowing citizens to access government services from their homes.

Cabinet Minister Aman Arora stated that the “Bhagwant Mann Sarkar Tuhade Dwar” scheme provides 437 services at citizens’ doorsteps and has reached over 1.85 lakh people. The scheme is reported to benefit elderly and rural residents by reducing the need to visit government offices.

In the Revenue Department, over 12.46 lakh applications have been processed online by Patwaris. The department now issues QR-coded digital certificates for land and property-related tasks, aiming to streamline processes and improve security.

Minister Arora also highlighted the role of the “Digital Dashboard” for real-time monitoring of departmental services. According to the government, pendency across all services has decreased to 0.33%. Arora said that directives have been issued to complete public work within established timeframes.

The government reports that the digitization effort is intended to enhance access, accountability, and efficiency in service delivery.