Swiggy just got fined for overcharging its customer. Yes, you heard that right.
The food delivery giant has been ordered to pay 35,000 rupees in penalties to a customer in Hyderabad.
This after he proved the app artificially inflated the distance to charge a higher delivery fee!.
Emmadi Suresh Babu, a Swiggy One member, filed a complaint after noticing. Swiggy had increased the distance from the restaurant by almost 5 km, costing him extra.
Using Google Maps screenshots, he convinced the consumer court of Swiggy's unfair practices.
Now, Swiggy has been fined and has 45 days to pay up.
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